faq

From the Imfitech team we assign an in-house developer(s) most suitable for your project. The developer(s) work exclusively for you.

Our developers physically sit in our office, we take care of all HR-related matters as well as replacements cases if needed. They are continuously supported by our senior developers of the corresponding technologies. This helps avoiding downtimes and ensures constant progress of the outsourced developers’ skills.

You manage, assign and acknowledge the tasks yourself, with daily progress reports.

PHP (Symfony, WordPress), JavaScript (AngularJS, jQuery, React JS, Vue JS), HTML5, CSS3, OXID, Drupal, BootStrap, PhoneGap, iOS, Androir, LESS.

Note also that Imfitech teams are divided by technologies they use and are overseen by senior devs of the given technologies. This approach enables the controlling of code quality, solving technical problems together and sharing ideas on solutions. These all results in higher efficiency and faster progress.

Whatever tools our client uses. Our developer should adapt to your needs, not the other way round, just as any other new employee you'd hire to your office. For our internal processes at Imfitech, we use:

- the Active Collab for project management

- Gitlab for code management, versioning and reviews

- phpStorm as a standard IDE for our developers

However, you free to choose any other which is more comfortable for you.

The outsourced employee is ‘client’s employee’ and whatever he produces, belongs to our client. Just like work of any other employee you have in your office.

Unfortunately this might happen even though the rotation in Imfitech is not huge.

We as Imfitech, when we sign a outsourcing contract, we give you a guarantee that you will have workforce matching your needs available for you. This means, that if we loose a developer during our contract time, Imfitech will:

- Go through all the rest of our employees and select the one who is closest in terms of experience and skills to the one who left his position. Then we follow a normal "screening procedure" with our client, for that selected developer(s)

- If there is no similar developer(s) in Imfitech, or if for any reason the selected ones didn't meet client's expectations, we start a recruitment for that position. This process is done transparently - the client is welcomed to participate in the interviews process, or just to wait for our suggestions for further screening procedure

What is important is that:

- All employees who we assign to the outsourcing services, have previously been ‘used’ for internal Imfitech projects meaning we know how our developers work and who we offer to our clients.

- If the developer is new in our team anyway for at least 3 months we will ‘use’ him/her in internal projectsbefore we dedicate him/her for outsourcing project

As a company, we have also implemented few mechanisms to prevent any unforeseen staff rotation:

- we are always close to the developers and we always monitor their level of satisfaction for what they are involved in. This helps us select potential problematic areas and counteract Ahead of time.

- Most of our developers are contracted with 3 months’ notice period. This means, that if a developer quits in January, he/she effectively leaves the company in April. This gives us some time to keep the operations flowing

Yes. Even though we believe having a developer half-time is less efficient in terms of his/her performance. If you prefer to work that way - we are fine with this.

If you do not get along with your outsourced developers, you get in touch with us in this aspect. We investigate on our end what the issue might be. We do the talk with a developer and then you, trying to name the problem and find a common ground to solve it.

If nothing helped and there still are issues, exchanging a developer to another one is always an option. It is never preferred, as it takes time to find a new person and to get that new person introduced, but this is always possible.

Our philosophy is, that we respect all laws of our employees and we do not force them to work during Polish public holidays. However, we tend to bonus our developers whenever they choose on their own to come to work then, and sometimes some of them do.

In fact feel free to use the very same controlling methods as you have in your company.

We usually oblige our developers to have the Skype account available at all times. Also it is easy to monitor if the work is progressing via our project flow system Active Collab (status of the tasks is updated: e.g. in progress, you can follow the time spent by the dev on your task etc.)

We can see some of our clients organize meetings (calls) at the beginning and at the end of the day, to see the progress. And also using, mentioned above the ticketing systems to see the detailed work progress combined with skype or slack for instant communication.

Currently we have 15 developers outsourced.

90% of our clients extend their outsourcing contracts.

In-house team - Open communication of our in-house team enables a flawless exchange of ideas & best-practices. All under close supervision which results in high accuracy of our processes.

Continuous support of the outsourced dev – All our developers are continuously supported by in-house senior developers of the corresponding technologies. This ensures contast development of the developers, faster project progress, and downtime minimization.

Multilingual team - We are fluent in English, French, Arabic, Russian and Polish. You can freely communicate with our managers or hired developers.

Test drive - Benefit from a WEEK-LONG test drive (environment setup included) with no further obligations.

Flexible terms – We adapt to our clients’ needs. You decide on the contract type & length, or notice period length: - from a month to several years, - part-time or full-time employment.

No recruitment process - Expand your company's technology base without the need of conducting a tedious recruitment process.

Quality Code - Get the highest quality of created software ensured by our senior developers. They offer continuous support to junior & mid devs.

Proactivity - We constantly analyze your project and suggest solutions to improve function or business efficiency of your project.

Suitable time zones - We work in time zones adapted to the client's needs, whether from Europe, America or Australia.

Plus general outsourcing benefits:

HR stability - Avoid employee absence or resignation. We deal with the stability of your HR resources.

Cost optimization - Pay only for completed working hours and not the constant maintenance of your IT team. Quickly adjust the number of outsourced developers to ensure cost effectiveness.

We operate in Delhi time, which is UTC +5:30. Our standard office hours are 10 AM – 7 PM, i.e. most of our developers come to work couple of minutes before 10 and leave the office couple of minutes after 6.

Nevertheless, as we work with clients all around the world in different time zones, we are quite used to adjusting working hours of our developers to fit the client particular requirements. This is always a matter of discussion.

Also, some of our developers and clients prefer to work in a 8+1 model, meaning 8 hours of work and 1 hour of unpaid lunch break. Again, it is a matter of discussion and individual preferences of particular developer and client.

Standard working environment of Imfitech developers is:

- desktop PC, usually not older than 6-8 months. Equipped with intel i7 processor, not less than 12GB RAM, 1 SSD drive + another HDD for storage. Two 24" Dell IPS screens. Our policy is that developers can always come to us for any hardware update if they need it - and we just get them whatever they need, so often their working stations are a bit customized.

- software: usually the PC is equipped with Windows or (at developer's discretion) Linux, rarely Mac OS. Imfitech provides licenses for it, as well as PHP Storm editor and Skype. We have no objections to install any other software, but should you need a non-popular, specialized software to be installed on developer's computer, we might ask you to cover the costs of licenses.

- The code is stored at client’s location(code repos, test or production servers etc). It is as safe, as the client makes it - we do not interfere in code storage at client’s location.

- As far as the code stored at developer's computer is concerned, then the security is on 3 levels:

level A: developers do not take the code home or download it to anywhere else, than the office PC, unless told otherwise. This helps control where the code is.

level B: our internal office network is cable-based with proper firewalls, network segmentation and other security measures being in place. (WiFi is not used for work).

level C: the building is physically covered with CCTV (inside and outside of the building) and an advanced alarm system connected directly to security team, as well as management's smartphones - if an alarm is raised, couple of people are notified instantly. Each employee has his/her own alarm code and they are all aware that the codes are personalized.

Yes, you are offered 5-day free trial period. This way, you take your time to get to know your developer at no charge. If you do not get well, after 5 days we will change your programmer to a new one.

You get the week-long test drive with no further obligations. Should you not be interested in further cooperation, it would not be negotiable.

Please note, the 5-day period includes the time to setup the developer’s working environment in order to adapt to your tools and network.

We adapt to your needs. We offer:long-term or short-term agreements, short and long notice periods, whatever works best for you.

You can outsource on flexible, comfortable terms which guarantee IT cost decrease. That depends entirely on you.

However, the shortest we sign for is 3 months, as we believe that only during such time developer has a chance to get to his full speed, know all the members of your team and understand nuances of working with you.

We usually sign 1 year contracts, but longer ones are also good for everyone - as this is the best way to get a price guarantee and to keep your new employee with you longterm.

All developers that work for us are with us, in-house in our office in India and this is a "default state"

Once a developer is delegated to work with you, you are the one to set up rules so you can pick whatever works best for you.

Imfitech is a fully fledged software house, being on the market for 15 years now, with clients from all around the world. We specialize in PHP mobile apps and did virtually any kind of projects for our clients - from simple websites, through complex b2b platforms to large, EU-funded portals.

All these got us enough experience to be able to handle nearly any kind of web-based project, for a private people, through corporate companies to government-related entities.

We will be more than happy to shthis experience and know-how with our clients - we see this as an added value to that service.

We will also be more than happy to talk to you about the development processes, their cons and pros, about efficient project management, right network setup etc.

You are always welcomed to visit us in India, spend some time in our office, share thoughts with your developers and company owners, and use some quality time out in India.

If you'd like your developer to visit you - that's also an option, but this shall always be discussed individually. Imfitech, as an employer is obliged to get extra insurance for a developer, as well as paying him allowance for the time he is abroad. Also travel and hotels should be managed - sometimes all this just gets a bit pricey, but it's definitely possible.

It is also possible to have a Skype video call to meet, nearly as good as in person.It is also possible to have a Skype video call to meet, nearly as good as in person.

You pay strictly for the time, that was actually spent on working for you. You do not pay for holidays, sick leaves or any other absences. If a developer was online, working with you - then you pay for his time.

We create all software operating based on the Internet browser or a mobile device. All web solutions we deliver are RWD ready, durable, user-friendly and scalable which will not expire immediately with technology development.

Intranet systems - Contrary to companies offering implementation of ready solutions of CRM or ERP class, we focus on solutions being 100% adapted to the company’s characteristics. It is the system that must be adapted to you, and not the other way round.

B2B web systems - We conduct an analysis of the client’s needs in order to understand how business processes in his company work. Thus we can implement the software which will really improve communication with business partners and internal processes of the company.

B2C web systems start-ups, portals, web apps - We are always willing to discuss with our client the idea of an e.g. start-up he has, to advise on the best solutions, to design and then realize, test and implement an application. In later stages we can also provide you with a long-term technical assistance guaranteeing the software maintenance and development.

Mobile apps - We can design modern & deliberate UX applications for Apple, Android and Windows platforms.

Mobile & desktop games - We can fulfil the idea of a new game by preparing it step by step, starting with an engaging game scenario, then preparing UX graphic design and at the last stage implementing it for Apple, Android and Windows platforms.

Smaller projects - Internet websites - We deliver corporate websites and e-business cards. We focus on making your website pixel-perfect, user-friendly and technologically complete for other Internet websites.

Yes, on every web system or app we implement, our client gets Six Months free guarantee for all features covered by specification.

While delivering large-scale web systems or apps implemented for a specific application and nicheswe avoid using ‘out of the box solutions’ consisting of adapting pre-made tools to specific application. Or working in author’s technologies, un-known to other software houses, limiting future scalability of our client’s project.

Customized softwares which we deliver are adjusted to our client’s business processes and their market specifics, guaranteeing functional logic, commercial efficiency and safety.

Each project is run by our experienced team consisting of: Business Analyst, System Architect, Graphic & UI / UX Designers, Project Manager, Senior Technology Developer (of similar applications to control the technical team), Mid or Senior Developer implementing the system (depending on its complexity), QA specialists & application testers.

The whole process is carried out under the close supervision of the company owners.

In-house team - Open communication of our in-house team enables a flawless exchange of ideas & best-practices. All under close supervision which results in high accuracy of our processes.

Seeking the best solution - We perform a thorough analysis of your business processes we look for ways to improve your efficiency by using technology. It is more than simple software creation.

Business approach - Our ability of simultaneously understanding the client’s business needs/startups’ wishes and ‘translating them’ into technical solutions definitely differentiates us from other software houses.

Cost optimization - We make sure to meet the best quality to price ratio. We do not always try to be the cheapest, we focus on providing real added-value as well as durable and scalable solutions of high-integrity.

Quality Code - Our Senior developers ensure we deliver the highest quality of created software. They offer continuous support to junior & mid devs.

Proactivity - We constantly analyze your project and suggest solutions to improve the function or business efficiency of your project. We like observing the way our clients broaden their horizons by implementing our solutions.

In-house team - Open communication of our in-house team enables a flawless exchange of ideas & best-practices. All under close supervision which results in high accuracy of our processes.

Multilingual team - We are fluent in English, French, Arabic, Russian and Polish. You can freely communicate with our managers or hired developers.

Experience in wide range of projects - For over 15 years we have been implementing both local and global web systems and apps. We have worked for small companies, mid-size projects and large institutions

Complex Project Team - Director, Developers & App Testers. All under close supervision of the company owners.

What is important in Imfitech we do not expect our client to tell us how to implement the project. We perform a thorough analysis of your business processesand suggest web solutions to improve efficiency. The client benefits from a real business/IT consultation, not a simple software creation.

We support every step of project implementation: the design of architecture & graphics, the technical implementation, the tests...

All web solutions we deliver are durable, user-friendly and scalable which will not expire immediately with technology development.

We also offer technical assistance and maintenance services if needed.

Last but not least, we count on long-term relations with our clients. We simply believe that a satisfied client will return and may even bring another client.

Standard project flow:

Our Project Managers:

1. 1. perform a thoroughanalysis of your business processes and needs and cooperate with the client in order to define all necessary features and goals of the app
2. 2. In consultation with the System Architect they prepare the technical mock-ups (‘sketch-ups’) of the most important screen, or if the system is of large-scale, they prepare a complete RSC specification document
3. 3. Once the specification and mock-ups get approved by the client, our Graphic Designers prepare the graphic designs.
4. 4. Once the graphic designs get approved by the client, the implementation phase starts. It is usually divided in several stages so that, not only PM, but also the client can control the implementation progress.
5. 5. Afterwards, the internal QA phase comes in and automated testing.
6. 6. The clients is usually offered 2 iterations of the implemented system
7. 7. Iterations are implemented & internal QA phase is repeated.

PHP (Symfony, WordPress), JavaScript (AngularJS, jQuery, React JS, Vue JS), HTML5, CSS3, OXID, Drupal, BootStrap, PhoneGap, iOS, Androir, LESS.

However, we hold special feelings towards: Symfony, WordPress, AngularJS, and PhoneGap.

We have over 7+ years’ experience in IT, creating cutting-edge complex B2B and B2C web systems and applications as well as delivering top-notch direct outsourcing.

By now, we have implemented 150+ projects.

Also 90% of our clients are the returning clients.

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